PRIVACY POLICY

At Clean World, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us through our website, online forms, phone calls, or text messages (SMS).

📌 1. Information we collect

We collect the following personal information when you:

Fill out contact or service request forms

Communicate with us by phone or text message

Use our website or social media

The types of personal data we may collect include:

Full name

Email address

Phone number

Physical address for service

Information related to the cleaning request

Contact preferences

📦 2. How we use your information

We use your personal information solely for the following purposes:

To provide the cleaning services you request

To communicate with you to confirm or modify appointments

To respond to your questions or requests

To send notifications via text message (SMS), email, or phone about your contracted services

To improve our services and customer service

🔒 3. Who we share your information with

Clean World does NOT sell or rent your personal information to third parties. We only share your personal data in the following cases:

With Clean World employees or contractors who need access to the information to perform the requested service.

With technology providers (e.g., messaging systems or web forms), solely for operational purposes.

When required by law (e.g., to comply with a court order or legal request).

📵 4. SMS consent

When you provide your phone number and agree to receive text messages, you authorize Clean World to send you communications related to your contracted services, reminders, promotions, or other important notices.

SMS consent is not shared with third parties or affiliates.

You can opt out of receiving messages at any time by replying with the word “STOP” to our messages.

🌐 Links and Accessibility

This Privacy Policy is available on our website and is prominently displayed on all of our web forms. You can also find it in the footer of every page on our website.

Direct link: https://www.cleanworldhouston.com/politica-de-privacidad

⚙️ Changes to this Policy

Clean World may update this policy from time to time. If we make significant changes, we will notify you of the update on our website with the new effective date.

If you have questions about this Privacy Policy, you can contact us:

Clean World

Phone: +1 (786)-922-4986

Email: cleanworldusa6@gmail.com

Location: Houston, Texas

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📱 Text Message (SMS) Service Terms and Conditions – Clean World

By providing your phone number and agreeing to these terms, you authorize Clean World to send you text messages (SMS) related to our services. Please read the following terms and conditions carefully:

1. ✅ Consent to receive messages

By checking the consent box or submitting a form that includes your phone number, you expressly authorize Clean World to send you text messages through automated or manual systems for the following purposes:

Confirmation and reminder of cleaning appointments

Notifications about service changes or cancellations

Promotions, discounts, and special offers

Satisfaction surveys or post-service follow-ups

2. 📴 Cancellation of service (opt-out)

You may unsubscribe from text messages at any time by sending the word:

“STOP” to the number from which you received our messages.

Once we receive your cancellation request, we will stop sending you text messages, except those necessary for legal or administrative reasons.

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